Your personal information is one of our most valued assets. This Privacy Policy clearly explains how tq999 collects your data, why we collect it, and how we keep it secure.
As one of Bangladesh's most trusted online gaming platforms, tq999 places the highest importance on our members' privacy. This Privacy Policy applies to the tq999.app website and all associated services.
Whether you're registering on tq999, playing games, making deposits or withdrawals, or reaching out to our support team — we're working to protect your information every step of the way. This policy gives you a clear picture of what data we collect, why we collect it, and how it's used and kept secure.
By using tq999's services, you are considered to have agreed to the terms outlined in this Privacy Policy. If you have any concerns, please reach out to our support team.
Our Commitment: tq999 never sells, rents, or shares your personal information with any third party without your consent.
Tq999 collects two types of information — what you provide directly, and what is gathered automatically through your use of the platform.
| Data Type | Reason for collection | Mandatory? |
|---|---|---|
| Identity Information | Account Registration & KYC Verification | Yes |
| Payment Information | To ensure secure transactions | Yes |
| Device Information | Security & Fraud Detection | Automatic |
| Gaming Data | Analytics and reporting | Automatic |
| Communication Records | Improving support quality | Optional |
Tq999 uses your information solely for specific, legitimate purposes. We never process data beyond what is necessary.
Marketing communications: You can unsubscribe from our promotional emails or SMS at any time. However, important account notifications will always be sent.
Tq999 follows the highest industry security standards to protect your data. Our security measures operate across multiple layers:
That said, no method of transmission over the internet is 100% secure. In the event of a security breach, we will notify affected members within the legally required timeframe.
The tq999.app website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.
| Cookie Types | Purpose | Retention Period |
|---|---|---|
| Essential Cookies | To maintain login sessions and security tokens | Deleted at end of session |
| Functional Cookies | Remembering your language, theme, and preferences | 1 year |
| Analytics Cookies | Understanding and improving site usage | 6 months |
| Security Cookies | Fraud and Bot Detection | 30 Days |
You can disable cookies through your browser settings. However, disabling essential cookies may cause some features to not function properly.
Tq999 does not retain any data beyond what is necessary. Separate retention periods apply to different types of data:
Once the retention period expires, all data is securely deleted or anonymized so it can never be linked back to you.
As a tq999 member, you have important rights regarding your own data. We respect these rights and are ready to help you exercise them:
You may request to know what information we hold about you
You may request corrections to any inaccurate or incomplete information
You may request deletion of your data under certain circumstances
You may request that we stop using your data for specific purposes
You may request a copy of your data in a machine-readable format
You may object to your data being used for marketing or profiling purposes
To exercise these rights support@tq999.appEmail us and we will respond within 72 hours and resolve your request within 30 business days.
Tq999 is strictly for users aged 18 and above. We do not knowingly collect information from any minors.
If you are aware that a minor is using tq999, please support@tq999.appto let us know. We will take immediate action.
Tq999 reserves the right to update this Privacy Policy as needed. In the event of any material changes, we will:
Continued use of tq999 after any changes constitutes your acceptance of the updated policy. We recommend checking this page regularly.
For any questions or concerns, please contact us: support@tq999.app
At tq999, we follow the highest industry standards to protect every member's data.
All personal and financial data is stored using AES-256 encryption — the same standard used by banks and government agencies.
Tq999 strictly follows a no-data-sale policy. Your information is never sold or rented to any advertiser, data broker, or third party — not ever.
What data we collect and why — it's all clearly laid out in this policy. No hidden clauses, no fine-print traps.
Our security team and automated systems monitor your account around the clock for unusual activity. Any suspicious behavior is acted upon immediately.
To view, correct, or delete your data, simply send us an email. We respond within 72 hours — no hassle, no complications.
Third-party cybersecurity experts conduct regular audits of tq999's systems. Any vulnerabilities identified are addressed promptly.